We have Fear-Free certified professionals on our staff dedicated to the Fear-Free philosophy and methods.

We release Adaptil pheromones into the air to reduce stress in our canines and Feliway pheromones to help reduce stress in our felines.

• Adaptil mimics the ​pheromone mother dogs emit after giving birth to help their puppies feel calm and secure - no matter their age, dogs will recognize this pheromone.

• Feliway mimics the facial pheromone cats create when rubbing their cheeks against objects when they feel comfortable. This pheromone marks their territory as safe and secure.

We play therapeutic iCalm Pet music, which is specifically designed and tuned to the pets ear to instill relaxation.

Puzzle toys are used to keep pets happy and entertained. After all, mental stimulation is great for your pet's health.

We COMPLETELY separate our dogs and cats (separate wings and entrances).

We use Rescue cleaner, which absorbs and deteriorates any odor and pheromones leaving your pet feeling safe from unwanted signs of previous pets.

We utilize Fear-Free handling techniques when dealing directly with the pets. This means using only positive reinforcement, such as using treats, petting/scratching, a favorite toy, speaking in calm tones, and moving and approaching pets in non-threatening ways.